Murray Bros. Caddyshack
  • St Augustine, FL, USA
  • Part Time

Host/Hostess Job Description

Reports to:  General Manager/Operations Managers

Summary of Position: 

A cordial greeting and prompt seating are the primary responsibilities of the Host/Hostess.  As you are the first and last impression of our restaurant, the ability to conduct yourself with poise and tact are essential.  A positive attitude, good language skills, grace under pressure and excellent grooming are a pre-requisite for this position.  Additionally, the Host/Hostess station is the information center for the restaurant therefore the ability to take messages and relay information is crucial for optimum operational performance.

Duties & Responsibilities:

  • Warmly greet all guests upon arrival.
  • Open the front door for guests entering or leaving the restaurant, when possible.
  • When immediate seating is unavailable, record guests name and number in party and provide them with an estimated waiting time.
  • If seating is unavailable, suggest that the guest visit the bar or retail shed while waiting.
  • Accommodate special seating requests for guests whenever possible.
  • Seat guests based on guest preferences yet be mindful of guest counts per server station.
  • Upon seating, offer guests a menu and inform them of their servers name.
  • Relay messages to servers as needed.
  • Thank guests as they leave the restaurant and invite them to return.
  • Adhere to grooming and appearance standards as outlined in the employee handbook.
  • Carry out instructions given out by direct supervisor.
  • Always adhere to all company policies and procedures.
  • Contribute to the team effort and treat others the way you would like to be treated.

 

Qualifications:

  • Customer service oriented.
  • Good communication skills
  • Be able to work in a standing position for long periods of time.
  • Be able to communicate clearly and effectively.
  • Contribute to the team effort and treat others as you would like to be treated.
  • Must have exceptional hygiene and grooming habits.

 

Murray Bros. Caddyshack
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